Privacy Policy

Palisades Pharmacy website (www.palisadespharmacy.ca) is owned by Palisades Pharmacy, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Palisades Pharmacy, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Palisades Pharmacy website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

What is the purpose of this policy?

The purpose of this privacy policy is to inform users of our website of the following:

• The personal data we will collect;

• Use of collected data;

• Who has access to the data collected;

• The rights of Site users; and

• The Site's cookie policy.

• This Privacy Policy applies in addition to the terms and conditions of our Site.

What are you consenting to?

By using our Site users agree that they consent to:

• The conditions set out in this Privacy Policy; and

• The collection, use, and retention of the data listed in this Privacy Policy.

What personal information do we collect?

When you visit the Palisades Pharmacy website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Email Address, Address Phone Number, payment information, etc.) during registration to be able to fulfill the agreement. This data may be collected using the following methods: creating an account; making a purchase; ordering a refill; and opting in for our email list. We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@palisadespharmacy.ca.

Who Do We Share Personal Data With?

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;

• If it is required for any legal proceeding;

• To prove or protect our legal rights;

• To protect your safety or the safety of others

• To investigate fraud; and

• To buyers or potential buyers of this company in the event that we seek to sell the company.

What about third-party, external links?

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

How Long We Store Personal Data?

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data?

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

What About Children's Data?

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

What Are Your Rights?

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

Rights in relation to automated decision-making and profiling. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us at: info@palisadespharmacy.ca.

How to Opt-Out of Data Collection for Email Newsletters?

You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account"

What is Our Cookie Policy?

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

• Functional cookies: Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits.

• Analytical cookies: Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

• Targeting cookies: Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

• Third-Party Cookies: Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

• Monitor user preferences to tailor advertisements around their interests.

What Happens When We Modify This Policy?

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the bottom of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

What is our Contact Information?

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@palisadespharmacy.ca.

Effective date: November 2024